![]() ![]() ![]() “I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” -Maya AngelouĮmpathy is “the ability to understand and share the feelings of another.” Research has shown over and over again that empathy is a critical element for leaders to exhibit emotional intelligence, design thinking, high performance, effective teamwork, healthy relationships, and clear communication. Compared with people at low-trust companies, people at high-trust companies report 74% less stress, 106% more energy at work, 50% higher productivity, 76% more engagement, 29% more satisfaction with their lives and 40% less burnout. In his HBR article, The Neuroscience of Trust, Paul Zak shared the following research on the importance of trust within organizations. One of the most important aspects of being an effective leader is establishing a culture of trust. This can be quite the daunting task for even the most seasoned leaders. For a leader to succeed, they must be capable of making decisions and taking actions that serve the greater good but those same decisions will often have negative impacts on one or more key relationships. In today’s world of rapid change and complexity, successful leaders must build strong relationships and drive results. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. Archives
January 2023
Categories |